Find answers to your questions and get the most out of Decluttr-AI
Getting Started
Learn the basics of using Decluttr-AI
How to upload your first photo
To upload your first photo, click 'Upload Photo' on the main dashboard. You can drag and drop files or click to select them. We support JPEG, PNG, and HEIC formats up to 50MB.
Understanding credits and pricing
Each processed photo consumes 1 credit. Credits never expire and can be used whenever you prefer. We offer packages of 25 credits (€9.99), 50 credits (€17.99) and 100 credits (€29.99).
Account setup and verification
After creating your free account, you will receive 5 free credits. No credit card required. The verification process only requires a valid email address.
Basic photo enhancement workflow
1. Upload photo → 2. Choose enhancement tool → 3. Wait for processing (15-60 seconds) → 4. Download result. AI automatically removes clutter, improves lighting and corrects perspective.
Photo Processing
Everything about AI photo enhancement
Best photo formats and sizes
We support JPEG, PNG and HEIC up to 4K resolution. For optimal results, use well-lit and focused photos. Avoid images that are too dark or blurry.
Understanding AI processing results
Our AI analyzes the image and automatically identifies elements to improve: removes unwanted objects, optimizes brightness/contrast and corrects perspective distortions. Different tools offer various enhancement levels.
Troubleshooting processing issues
If processing doesn't complete within 5 minutes, refresh the page. Credit is automatically refunded. Check internet connection and that file doesn't exceed 50MB.
Quality guidelines for best results
Use well-lit and focused photos. Avoid underexposed or overexposed images. The quality of the original determines the quality of the final result.
Account & Billing
Manage your account and payments
How to purchase credits
You can purchase credits from the 'Credits' section of your account. We accept credit cards, PayPal and other secure payment methods via Polar.
Managing your account
Credits never expire. You can manage your account settings, view purchase history, and update payment methods from your account dashboard.
Refund and cancellation policy
We offer refunds for unused credits within 30 days of purchase. If you're not satisfied with the results, contact us at support@decluttr-ai.app for assistance.
Account security settings
Access account settings to change password, email notifications and privacy preferences. Enable two-factor authentication for enhanced security.